Analyst – Inbound Chat – Customer Operations (Pune)
Analyst – Inbound Chat – Customer Operations (Pune)
Blog Article
We are searching for a motivated Analyst to join our growing Customer Operations team in Pune. In this role, you will be responsible for delivering exceptional customer service through our inbound chat platform. You will resolve customer inquiries efficiently, route complex issues to the appropriate team members, and influence in the enhancement of our customer service processes.
The ideal candidate will possess proven communication and interpersonal skills, a dedication to customer satisfaction, and a results-driven mindset. Exceptional analytical skills and the ability to multitask multiple inquiries simultaneously are also crucial.
If you are eager about joining a rewarding environment and making a positive impact on our customers, we encourage you to apply.
Looking for Inbound Chat Analyst in Pune! Join Eclerx
Are you enthusiastic about providing exceptional customer service? Do you have great communication proficiency? If so, we invite you to apply for the Inbound Chat Analyst role at Eclerx in Pune!
We are a global company that provides technology services. Our colleagues is committed to delivering outstanding service read more to our clients.
As an Inbound Chat Analyst, you will be responsible for:
* Responding to customer requests in a timely and helpful manner
* Handling with customer concerns
* Updating customer history
An excellent opportunity to work with a dynamic team and make a real impact. We offer a competitive salary and benefits package.
If you are interested in this position, please submit your resume and cover letter to [email protected].
Customer Operations Inbound Chat Analyst Role at Eclerx
At Eclerx, we're seeking a driven and talented Person to join our Customer Operations team as an Inbound Chat Analyst. In this role, you'll be the first point of Contact for our valued customers, providing real-time assistance through our online chat platform. You will Address a wide range of customer inquiries, from Technicalsupport to billing questions and Service information.
Your exceptional communication skills and Analytical abilities will be crucial in ensuring positive customer experiences. If you thrive in a fast-paced environment and are passionate about delivering outstanding customer service, we encourage you to apply!
- Responsibilities include:
- Promptly respond to customer inquiries via chat.
- Extend clear and concise solutions to customer issues.
- Maintain accurate records of all customer interactions.
- Team up with other departments to resolve complex cases.
Eclerx Pune Holds Openings for Talented Inbound Chat Analysts
Eclerx Pune is actively looking for talented and enthusiastic individuals to join our dynamic team as Inbound Chat Analysts. Do you have a passion for customer service and an excellent ability to communicate effectively in written form, then this opportunity might be perfect for you.
- As an Inbound Chat Analyst at Eclerx Pune involves providing prompt and helpful support to our customers via live chat.
- Your responsibilities will include resolving customer inquiries, assisting with technical issues, and ensuring a positive customer experience.
- We are seeking individuals who are highly motivated, have strong problem-solving skills, and are passionate about delivering exceptional customer service.
Apply now if you are a team player with a keen work ethic and a desire to make a difference. We offer a competitive compensation package and a dynamic work environment.
Dynamic Opportunity for Growth: Inbound Chat Analyst at Eclerx
Are you a enthusiastic individual with a talent for customer service? Do you thrive in a fast-paced environment and enjoy helping others? If so, then Eclerx has an outstanding opportunity for you! We are immediately seeking a talented Inbound Chat Analyst to join our growing team.
In this role, you will be the first point of contact for our valued customers via live chat. You will resolve issues in a timely and courteous manner, ensuring a seamless customer experience.
- Responsibilities include but are not limited to:
- Providing prompt and efficient responses to customer inquiries.
- Guiding users through online processes
- Building rapport with customers
This is an opportunity to grow your skills in a dynamic environment. We offer a attractive benefits package and the chance to make a genuine difference. If you are ready to take on this rewarding role, we encourage you to apply!
Jumpstart an Inbound Chat Analyst Career at Eclerx, Pune
Are you a eager individual with exceptional communication skills? Do you flourish in a fast-paced environment? If so, then explore this exciting opportunity to join the team at Eclerx in Pune as an Inbound Chat Analyst.
As an Inbound Chat Analyst, you'll be the primary point of interaction for customers seeking assistance via our online chat platform. You'll deliver prompt and informative solutions to their inquiries, guaranteeing a positive customer experience.
- Your role will require interacting with customers in a professional and friendly manner.
- Candidates will also be responsible for resolving a spectrum of customer concerns
- The company offers a rewarding work environment with opportunities for development.